New Review

No one was there with sign with you name. Finally a gentleman from another company who was looking for his person asked my name and put me in touch with your company. Otherwise I would not have had my transfer.

---------RESPONSE To Review FROM THE MANAGEMENT TEAM--------

Dear Hansen;

Thank you very much for your kind feedback.
We always try to understand the weak point of our business and solve the problems.

However we assume that there is a misunderstanding about the greetings process.
Please kindly check your confirmation e-mail.
Because we do not write passenger's names on greeting sign at any airport.
We have a greeting sign with T34 logo and you need to come to meeting point and find this sign. Than our greeting staff who will be waiting you next to the sign with name list will check the passenger names and control it & he will be assisting you to meet with your driver out side the airport.

Please check our greeting process at http://www.citytransferistanbul.com/taxi/shuttle/How_to_meet_at_Ataturk_airport.html?lang=en

We hope to serve you in future too.

All the best.
Suat Teymur
Manager on Duty 31-03-2018, 13:09

It was a very good service. Both greetings staff at airport and driver were very professional.

I will recommend you to all my friends who travel to Istanbul very offen. 28-03-2018, 07:59

excellent service
Bravo de votre travail 24-03-2018, 10:16

excellent service
Bravo de votre travail 24-03-2018, 10:14

Excelent services, i totally recommend 07-02-2018, 05:44

All worked well. Had to wait a bit whilst the driver was called, but that was not a problem. 26-12-2017, 15:10

Easy to order, good service, the car was on time. Very satisfied.
05-12-2017, 16:21

Great service! The driver came on time and also helpful. Same goes to the person waiting at the airport. Everything went smoothly. Will highly recommend this company to anyone who needs an airport transfer 21-11-2017, 07:08

Everything went off smoothly. Booking / payment.
There was someone waiting at the airport.
No problem with transfer.
Highly recommended
The cost is very competitive. The best offer in town. 05-11-2017, 15:55

Grazie tutto perfetto! 21-10-2017, 05:06

THANK YOU!!! Everything was very good!!! Next time we will order transfer with you! 16-10-2017, 16:36

This was a great service starting from reservation process to end.
Greatings staff was very helpfull and the driver was very polity.
Highly recommend it to all of my friends
10-10-2017, 05:05

Great and efficient service. The good price and facility for the booking. 27-09-2017, 18:48

Great service! Reliable, on time and responsive customer service. Recommended! 21-09-2017, 20:21

Totally will recomend to anyone who want. 11-09-2017, 08:35

Great service 10-09-2017, 07:25

Really it was a great experience , I will use them again. 29-08-2017, 10:49

A wonderful experience!
Service exceeded all expectations. Our flight lasted almost an hour. But they waited for us, and after that fulfilled all our wishes along the way, even helped to find the necessary medicines in the pharmacy. Strongly recommend! 03-08-2017, 16:32

Best Airport Transfer Company in Istanbul City:
Easy booking system, Great communication, fast service and most importantly a very good team on your side whenever you need them. 01-08-2017, 04:57

All worked fine. Well coordinated team. I will definitely use again and recommend to others. In fact you collect us on Friday from Sabiha airport and take us to Sultan Ayoub 08-05-2017, 23:21

Everything was very good and I would be happy to use them again. 05-05-2017, 08:22

Everything is great! Except for one tiny thing, the driver had a very bad smell which was little bit discomforting. 30-04-2017, 17:39

Very professional 29-04-2017, 09:07

We are getting stuck on Q line at imigration, and there is problem with the Visa, but TTG driver is waiting for us at arrival gate. Thank you for your great service, my group was exciting and will spread your hospitality. See you! 15-04-2017, 16:55

I was traveling with my family and our flight was delayed and every body was concerned about the ride , after we collected our luggage walla I see my name on the sign and you can not imagine the relief, the guy was professional with in 5 min we were heading to the hotel. Good service thank you so much definitely recommend it to everybody 5 star service 09-04-2017, 00:35

Thank you for service! Everything went smooth in our trip! 02-04-2017, 07:48

Very prompt and helpful.

Drivers were waiting for us at the airport and we had the car to ourselves. Also, great value for money compared to the cost of the transfer that our hotel was offering. Would highly recommend to any new traveler to Istanbul. 01-04-2017, 05:57

"Good service!"
Good service, departing from the airport was a bit delayed due to "uncoordinated" organization and mad bustle at the airport. Drivers are friendly. Been very punctual locally upon collection.
Taxi is depending on the location of the hotel in about the same price, the service is still worth, no stress and no fumble, gladly again! 11-03-2017, 13:42

City Transfer was a life saver. Very easy to book transportation. Drivers knew how to get where we needed to go. They were always on time with a clean vehicle. They are very reliable and priced fairly. In 2 weeks I used them 4 times for 4 long trips. I will be using City Transfer on my future trips to Turkey. 08-03-2017, 16:02

Hat alles super geklappt. Werden den Service auf jeden Fall weiterempfehlen. Einfach TOP 01-03-2017, 18:30

Highly recommended airport transfer to Istanbul city. Convenient van with polite driver. Good price too. Definitely will use it again.
Thanks 22-02-2017, 10:05

Highly recommended and convenient airport transfers. They managed to pick up us on time even I've arrived later. Thanks to the admin staff and drivers. 18-02-2017, 06:36

Booked several transfers and all were very efficient and punctual. Customer service was excellent. Would definitely use them again! 09-01-2017, 17:28

There was a delay at the airport to pick us but it was cause the weather, it started snowing. The drivers were excellent and very helpful with our questions. Although the roads were totally closed, they managed to bring us to the hotel in a few minutes, avoiding the huge traffic (I still can't understand how the did it) 06-01-2017, 22:29

Nice experience ...
And everything went smooth.

Thank you 06-01-2017, 11:49

Very efficient and pleased with the Service provided 05-01-2017, 10:07

Excellent service. Efficacity, ponctuality, kindly driver.
We recommanded it.
Congratulations for the e-mail service. 01-01-2017, 20:37

Thank you for your service! We booked at 1030 but the driver waited until we got our luggage! 30-12-2016, 09:54

Me and my wife used the taxi services for tranfers to and from Istanbul airport to our hotel during our stay in Istanbul and we were highly satisfied with the services provided. Both the occasions the taxi came before time and we didn't had to wait. Taxis were clean and comfortable and had enough space for the luggage. I would recommend this service to anyone planning to travel to Istanbul 22-12-2016, 07:58

Excellent service. Polite, efficient, on time. My only suggestion is that they should send email confirmation or give u booking reference after u book. I only saw "complete success" on screen after booking and rang them to make sure they receive booking, which they did. 11-12-2016, 10:07

I am happy to say that my ride to the airport on December 1 was very safe, and efficient. The driver was very personable and a very conscientious driver. Thanks so much! 06-12-2016, 22:29

Hello Mr. Celen;

Thank you for your follow-up email.

Everything went very smoothly from my signage at the airport, to the driver and finally the drive. Very professional and most appreciated after a very long flight.

Best regards,

Rory Eddings
29-11-2016, 08:08

The booking process was great, quick and stress free. I made the booking at the last minute and was a little worried as this was for my parents but they were picked up promptly and dropped off to the hotel too. Just a small dependency in the price, 25 quoted 28 collected. 27-11-2016, 12:20

I enjoyed my ride this morning. It was very fast and efficient. The driver was very courteous and nice. Very safe driver. I look forward to my drive back when I return from my trip. 19-11-2016, 04:06

Everything was as they said.Waiting at the airport with our names on a sign and on time for the return.the driver for the return was SUPER. 08-11-2016, 19:30

Top service! Waiting at airport for us
To hotel door & return back to airport after stay!
2 great drivers (1 each way!) &
I wouldn't like to drive in that Istanbul traffic.
Thank you for a great service
10/10 04-11-2016, 18:12

The service was five star on ll fronts
Will use again 24-10-2016, 04:54

Very pleased with the service and would like to use it again our return trip to the airport. 16-10-2016, 14:00

Very professional 15-10-2016, 11:08

Great driver, great service. 09-10-2016, 18:21

The driver was nice, the ride was great and the car was clean. The only thing I didn't like is that it took us long time waiting for the driver to come. 07-10-2016, 20:28

Dear Ozlem

Thank you for your kind assistance in arranging our transfers from the airport to the hotel.
Clean,new vehicle with a polite and friendly driver.Definitely excellent value for money,with the peace of mind of having someone waiting for you at the airport.
I will highly recommend this service.

30-09-2016, 21:29

I really appreciate your service, definitely I will recommend my friends to book their transfer through your's.

Best regards 12-09-2016, 20:10

Very good. Fast and precise Service.

Well done. 20-08-2016, 07:39

I will travel just with you 01-08-2016, 14:57

I am very satisfied with your service. Everything include time, driver, car, courteous greeting by driver. Thanks hope to travel by you on next trip. 23-07-2016, 14:46

Very good service.
Recommended 13-07-2016, 10:50

Booking process was easy and emails were answered promptly. Our driver was waiting as we exited customs and ride to the airport was comfortable. Driver was professional and helped with all of our luggage. We were 7 ladies traveling together. Thank you. 19-06-2016, 06:45

As outlined, we were meet inside the airport and escorted to the waiting area for the private car. The car was clean. The staff spoke decent English and were friendly. The driving was typical European - we have many more rules in the U.S. but we made it safely. Our trip back to the hotel was equally professional and safe. I highly recommend this car service. I did miss the fact that you pay in cash and luckily we had euros left over from our trip. Generally, we carried very little cash and used our cards for safety and guarantee reasons. 16-06-2016, 20:55

The booking was easy and smooth, I was contacted by email to confirm and everything was booked.
At arrival, they were at the exit gate waiting for us, not waiting time no delays, the car was clean and comfy.
We reached the hotel in no time. This is a 5 stars service.
This is not my first time with them, it will not be the last definitely. Thank you. 16-06-2016, 04:26

Very good service 11-06-2016, 16:43

Perfect 04-06-2016, 11:25

Ok. Only quiet late waiting for the car st the airport. 02-06-2016, 23:45

Prompt on time pickup, clean taxi and clean, tidy driver. Prompt response when booking and when requesting a change of pick up time. What more could we want. Thank you 30-05-2016, 14:32

Great service. Although we were delayed by long lines at passport control, our airport greeter was waiting for us and we were in our vehicle about 10 minutes later. The driver was amazing in the hectic rush hour traffic and got us to our hotel faster than expected. I will definitely use this service next time I travel to Istanbul. 17-05-2016, 16:17

Just perfect 13-05-2016, 15:54

Couldn't ask for more

Very easily booking, just send an email and confirm within 30 mins. The booking screen allows us to change pickup location rather than only airports like other competitor websites.

Everything is great 10-05-2016, 12:20

Excellent service.
Staff was very helpful when I needed to change the time and location. 05-05-2016, 12:38

The service was very good. A man was waiting for us in the exit with a sign of my name in his hand,took us to a very comfortable car and took us immmediately to our destination. 03-05-2016, 14:19

We always use your taxi service when we visit Istanbul for business or pleasure.Your cars are clean and modern reasonably priced and your drivers and staff are very friendly.Your driver arrived 1 hour EARLY at our hotel this morning!
Please try to stick to the agreed times on the booking confirmation. 28-04-2016, 18:14

Thanks for good job! I am very glad to your service transfer from Ataturk airport to Vialand Istanbul.
Good luck! 21-04-2016, 15:11

Fantastic service. Speedy transport across Istanbul. Highly recommended! 20-04-2016, 15:49

This is our third year on a row to use City Transfer Istanbul from Ataturk to Sile. Overall, this has always been a pleasurable experience as they are very professional. Today's pick up to Sile was no exception as it was extremely comfortable; driver was waiting with a sign as informed in the email (despite our delay caused by passport control queue), mini bus very clean and modern, and most importantly driver was very friendly, professional, and helpful. It is also commendable that he investigated possible routes to Sile/Agva and managed to save us time by taking the shortest route (Sile's roads are very hilly and tricky). This company is trustworthy and I would recommend anyone to use their services especially for long road trips as they surely don't disappoint. Special thanks to our driver today who gave us a great start if our getaway! 17-04-2016, 15:16

The service was excellent, the driver arrived before time and he was very helpful and can speak english 16-04-2016, 08:46

driver properly dressed, good humor, presentation schedule, appropriate vehicle, to collaborate with the transfer of luggage. good service, I recommend it 09-04-2016, 02:06